Frequently asked questions
Common questions about GitGumbo and how it works.
- What platforms does GitGumbo support?
- GitGumbo works with GitLab.com and GitHub.com. You sign in with your existing account using OAuth, and can also add personal access tokens (PATs) for additional accounts or to enable features that require write access. Self-hosted GitLab and GitHub Enterprise Server are not supported yet.
- How does GitGumbo detect stale merge requests?
- GitGumbo tracks the last activity on each merge request and flags any that have been idle for more than three days. It also surfaces MRs with unresolved review threads, merge conflicts, and failing pipelines.
- How often does GitGumbo sync my data?
- On Pro, GitGumbo registers webhooks with GitLab and GitHub — where the connected account has permission to create them — so most changes show up within seconds. A background sync always runs automatically as the baseline (and is the only sync mechanism on Free), catching anything webhooks miss. Syncs are incremental — if nothing has changed, the overhead is very low. You can trigger a manual sync at any time from the board view (subject to a brief cooldown), and the last sync timestamp is always visible so you know how current your data is.
- What data does GitGumbo access?
- GitGumbo reads your open merge requests, their statuses, pipelines, labels, and review threads for the projects you explicitly add. It does not access your source code, commit contents, or any data from projects you haven't added.
- Can I use GitGumbo with a self-hosted GitLab instance?
- Not yet. GitGumbo currently connects to GitLab.com and GitHub.com only, and there is no way to point it at a self-hosted GitLab instance or GitHub Enterprise Server. Support for self-hosted instances is on the roadmap.
- Is my data shared with other users?
- Your data is shared only within the firms you belong to. A firm is a shared workspace — everyone in it sees the same boards and projects. If you work solo, you get your own private firm that no one else can access, and your data is never shared with users outside your firms.
- Can my team share a board?
- Yes. GitGumbo organizes work into firms — shared workspaces that own boards and members. Owners and admins invite teammates by email or username from Firm settings, and invitees join automatically the next time they sign in (no separate email step). Everyone in the firm sees the same projects and boards. Each member has a role — owner, admin, or member. You can belong to more than one firm and switch between them from the firm switcher, and billing is handled per firm.
- What is the kanban board view?
- The board view organizes your issues into columns, with each card showing its linked merge requests and their status. GitLab projects automatically use your native board columns; GitHub projects use Stage:: labels or GitHub Projects v2 columns. You can drag issues between columns to update their labels — GitLab projects require a PAT with api scope for this.
- Does GitGumbo support dark mode?
- Yes. GitGumbo offers light, dark, and high-contrast themes. You can switch between them at any time from the theme toggle in the app.
- Can I sort issues within a column?
- Yes. Each column has its own sort control. You can sort by idle time, recently updated, oldest first, or MR creation date. Click the same option again to reverse the direction. Your sort choice is remembered across sessions.
- What are 'In Review' automations?
- In Review automations are per-project actions that fire when you drag an issue into an In Review column. GitGumbo can automatically mark draft merge requests as ready, assign team members to the issue, and add reviewers to the linked MRs. You can configure these in the Settings page for each project.
- Can I connect multiple accounts?
- Yes. In addition to signing in with OAuth, you can add personal access tokens (PATs) in Settings to connect extra accounts for the same provider. This is useful if you work across multiple GitLab instances or GitHub organizations. Each token is encrypted at rest.
- How much does GitGumbo cost?
- GitGumbo has a Free plan (1 connected account, up to 5 public repos, 30-minute sync, 7-day history) and a Pro plan at $9/month or $90/year — unlimited repos, both providers, private repos, real-time sync, and unlimited history. Pro starts with a 14-day free trial, no card required. See Pricing for the full comparison.