Ask the assistant

Sometimes you don't know which guide holds the answer, or what the feature is called. The support page now has Ask the assistant: type a question the way you'd ask a colleague ("Why has my board stopped updating?") and get a short answer.

The assistant answers only from GitGumbo's own guides. Under each answer it lists the guide sections it drew on, so you can read the full detail, and check it. If your question isn't covered by the guides, it says so rather than guessing.

A few things worth knowing:

• It's on /support, for everyone, signed in or not. A quick check keeps bots out; most people never see it.
• Conversations are short, a handful of questions each, and there is a daily limit across the site. When the assistant is unavailable, the same box searches the guides instead.
• It is an AI model and can get things wrong. For anything about your account or a payment, Send us a message reaches a person.